SERVICE WARRANTY AND FREE SERVICE PERIODS
Frontline Pest Management Technicians are highly trained and hold Queensland pest management technician’s licences. All technicians receive ongoing support and training to continue to provide our customers with a quality service and trusted advice.
Our technicians will inspect and assess your pest issues prior to products being applied and will talk you through what they are doing and what you can expect from our service.
Recommendations will be made to manage any re-infestation of your pest problems and we will provide advice on what you can do to help to manage your pest issues.
We offer ‘Free Service’ periods with most of our services; the applicable period will be stated on your invoice.
If for some reason a full Free Service period cannot be provided, this will be discussed with you.
Our Free Service period generally covers re-treatment of the pest infestation in the areas that were included in the original service. Our technician will come out free of charge in these instances.
In some cases, recommendations are made which you need to carry out to help manage the pest infestation. If these are not followed, your Free Service period may be voided. eg removing or proofing conditions and items that may attract pests.
Typical residential free service periods are:
• 12 months for cockroaches, silverfish and ants (internal).
• 12 months for spiders (external)
• 3 months for end-of-lease cockroach and flea treatment, rodent treatment, flea and tick treatments.